Frequently Asked Questions
The installation of water filters totally depends upon the refrigerator. There are detailed
instructions given on the respective filter product pages. You can check and follow the given
instructions. If there are no instructions given, then you can get in touch with us for details.
Order cancellation must be within 8 hours of order.
However, we offer free shipping to our customers. But there is an additional shipping fee
of around $20.00 for two state locations – Hawaii and Alaska.
The average shipping time of most orders is usually 5 to 7 days
Once you place your order with us, we will send you an order confirmation mail along with
a package track email when your order was dispatched. In case, you don’t have to get any email
from us, just check your spam folder or drop us an email along with your details. We will
respond back within 24 hours.
30 day return/refund policy
Every refrigerator water filter should be replaced once in every 6 months. However, if the
color of your water has degraded or having bad odor/taste, then you should change it
immediately.