Frequently Asked Questions
How can i install my refrigerator water filteradminThe installation of water filters totally depends upon the refrigerator. There are detailed instructions given on the respective filter product pages. You can check and follow the given instructions. If there are no instructions given, then you can get in touch with us for details.
What is the cencellation policy?adminOrder cancellation must be within 8 hours of order.
What are your shipping charges?adminHowever, we offer free shipping to our customers. But there is an additional shipping fee of around $20.00 for two state locations – Hawaii and Alaska.
What is the shipping time on an average?adminThe average shipping time of most orders is usually 5 to 7 days
How can i check my order status?adminOnce you place your order with us, we will send you an order confirmation mail along with a package track email when your order was dispatched. In case, you don’t have to get any email from us, just check your spam folder or drop us an email along with your details. We will respond back within 24 hours.
Please tell me about you return policy?admin30 day return/refund policy
How often should i replace my refrigerator water filter?adminEvery refrigerator water filter should be replaced once in every 6 months. However, if the color of your water has degraded or having bad odor/taste, then you should change it immediately.